Break down the barriers
Develop experiences, content, and communication plans that bring people in.
Services -
project-based or fractional
Workshops & Facilitation
Consulting & Development
Content Review
& Editing
Not sure where (or how) to start?
I get it
The good news is that you don’t have to become an expert or try to figure it all out on your own.
Struggling with what to say or afraid of making a mistake.
Overwhelmed or need a roadmap clarifying priorities and approach.
Trying to lead change and overcome resistance.
Looking for specialized expertise.
Do any of these seem familiar?
Workshops and Facilitation
Individual sessions or series (In-Person or Virtual)
Workshops range from 60-90 minutes and are available individually or as part of a multi-week series. Each is designed to inform, guide and equip people with resources.
Sessions are highly interactive and customizable to meet the unique needs of your organization.
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Accelerate your change by getting out of the routine and into dedicated focus time. Facilitated sessions and small group work create space for your team to break through to deeper levels of discussion and peel back to what’s really happening underneath.
This format sparks new insights and creative solutions to old problems and forges a shared understanding across the group. They do not have to solve the problem, navigate the change, or learn a different approach alone. . Participants take away a realistic understanding of what’s next, and resources to deal with it all.
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Executives and business leaders who want to safely introduce meaningful systemic change in their organizations and communities.
Teams who are facing, or in the midst of, substantial change or uncertainty.
Teams and creators seeking an intensive boost to humanize their content, product or service.
Influencing change when you have limited budget or resources.
Leading Inclusion and Diversity as an "Accidental" Expert
DEIB in Communications: Change The Words = Change The Impact
Transforming Your Organization from Optimized to Humanized
Reclaiming Toxic Teams: Cultivating Insight, Respect, and Belonging
Workshop Topics Include:
Facilitated discussion helps people come together as a more cohesive team, with a shorter runway to change and innovation.
Your team can openly discuss and learn in a candid, supportive environment.
The opportunity to more objectively discuss the subject and work through issues.
Strategy meetings to develop a plan customized around your objectives and intended outcomes.
Benefits:
“Jen’s session on Leading Inclusion and Diversity as an ‘Accidental Expert’ was a great refresher and reminder of how important inclusion and diversity is not only in a professional setting but personally as well. I left feeling like I could start with small things and over time they would add up to a more inclusive environment. Simply put - a great session!”
Robin Fowler, Programs Chair, Apple Valley Human
Resources Association
“Our leadership team raved about Jen, our facilitator for our Leadership Retreat. As we prepared for a new CRM launch, Jen gave our leaders personal perspectives and tools to listen and inspire the team through critical change management. We were so impressed that we are inviting her to our next all-staff meeting!”
Stephanie Kale, Development Services at the University of Washington
Content review for bias and similar issues
Ongoing or Project-Based
Human review and editing of your content for bias, ableism, stereotypes, inequities, stigma, absences, appropriation, and similar issues.
Convert overly technical language and design.
Provide guidance and feedback on the “why” behind each recommendation.
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→ Causes offense, creates risk of harm, and is damaging
→ Perpetuates stereotypes, bias, appropriation, and objectification
→ Detracts from the intended message
→ Creates barriers or makes the message difficult to access
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→ Patterns across images and language (absences, bias, inequities, erasure, etc.)
→ Overly technical language and text-dense materials
→ Complexity and competing focal points that detract from the message
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→ Instructional designers and product owners
→ Human resource and communications professionals
→ Authors and nonfiction publishers (manuscripts and published works)
→ Content creators
Human review of your content, experience, or messaging (not AI or automated)
Strategy meeting to discuss your goals, focus areas, and plan details
Detailed summary with clear direction, alternatives, and examples that are consistent with your message, style, and values
Convert overly complex language and structure that makes it difficult for humans to process
What’s Included:
Catch instances of bias, ableism, stereotypes, inequities, stigma, absences, appropriation, and similar issues (images and language)
Avoid positioning and proportion that creates a negative connotation
Final product that is welcoming across a broader audience
Resources that can be applied to future campaigns
Benefits:
“Jen is committed to helping writers and publishers create a more inclusive, accessible product. She combines a deep understanding of Inclusion and Diversity with an extensive background in writing for different audiences. And Her work highlights the importance of representation and visibility.”
Jennifer Brown, Jennifer Brown Consulting
“Highly professional and collaborative, Jen develops a true partnership with everyone on the team. Jen joined our project midway and was able to quickly understand our goals. She uses her creative skills to suggest slight shifts in language that enhance the final product and we used in future works.”
Karen Dahms, Management Consultant
Consulting and Development
Fractional or Project-Based
Introducing new approaches, leading through uncertainty, or developing strategies for meaningful and sustainable change.
Develop strategies, communication plans, implementation, and post-launch measurements.
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Human resource professionals seeking to improve their training materials and selection processes
Textbook publishers, educators and school administrators looking for more inclusive and representative learning materials
Executives who are tired of repeatedly trying to solve the same problem
Business leaders focused on customer experience and loyalty programs
Navigating organizational change – Where and how to start, understanding and overcoming resistance, change fatigue, and planning for sustained efforts
Strategy development - Breaking things down into small, incremental results that are safe, meaningful, and lasting change
Research – Establishing a baseline of experiences, perception, and sentiment. Themed analysis, data visualizations, and presentation of findings
What’s Available:
Opportunity for continual learning in a safe and judgment-free space
Objective, trusted guide who brings decades of experience leading enterprise-wide change and launching new customer experiences, both domestic and international
Benefits:
“We wanted to make sure that we were approaching the intersectionalities of our actual staff demographics.. Jen had a lot of experience working with the transgender community, and a deep understanding of the intersectionalities between age, gender, race and class. She was very successful in navigating very sensitive personal issues in a professional workplace and bringing out insightful information from people within our organization.”
Dustin Akers, Chair of the Pride Employee Resource Group, Sound Transit
If you’ve reached this point,
it’s time for a change
Learn how you and your team can get beyond the “awkward conversation” zone to create a healthy, sustainable, and humanized organization
Schedule a FREE consultation and let’s get started.
my credentials
I bring a unique perspective – combining over 20 years of experience leading organizational change with a PhD in Human Behavior. My background in tech includes designing new experiences for customers, transforming enterprise-wide workflows, and launching global initiatives. This provides insight into how people interact with change, with technology, and with each other.
I’ve built and managed global teams, introduced new corporate policies, conducted research that significantly improved customer outcomes and satisfaction metrics. My approach is grounded in continuous improvement, building relationships, and curiosity-based problem solving.
